Effective Date: 20 August 2025
These Terms of Service (“Terms”) govern your use of Encrivo LLC’s (“Encrivo”, “we”, “our”, “us”) websites, applications, and VPN services (collectively, the “Services”). By accessing or using Encrivo, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Eligibility
You must be at least 18 years old to use our Services. By creating an account, you represent that you meet this requirement.
2. Account Registration
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities that occur under your account.
3. Subscription & Payments
- Encrivo is a premium VPN service; access requires a paid subscription.
- Subscription fees are billed in advance on a recurring basis (monthly, yearly, or as otherwise offered).
- Payments are processed securely through third-party providers (e.g., Stripe, PayPal).
- All fees are non-refundable except as provided in our Refund Policy (e.g., 7-day refund guarantee).
4. Acceptable Use
You agree not to use Encrivo for any unlawful, harmful, or abusive purposes, including but not limited to:
- Engaging in illegal activities (e.g., copyright infringement, fraud, hacking).
- Distributing malware, spam, or harmful content.
- Violating the rights of others (e.g., intellectual property, privacy).
- Attempting to disrupt or misuse our Services.
Violation of this policy may result in immediate termination of your account without a refund.
5. No-Logs Commitment
Encrivo operates under a strict no-logs policy. We do not monitor, store, or share your browsing activity, connection logs, or online content. Limited account and technical data may be collected as described in our Privacy Policy.
6. Service Availability
- We strive to provide reliable and uninterrupted Services. However, we do not guarantee 100% uptime.
- Temporary interruptions may occur due to maintenance, technical issues, or force majeure events.
- Encrivo is not liable for any damages or losses caused by downtime or service interruptions.
7. Intellectual Property
- All trademarks, logos, software, and content provided through Encrivo are the property of Encrivo LLC.
- You may not copy, modify, distribute, or create derivative works without prior written consent.
8. Termination
- You may cancel your subscription at any time.
- We may suspend or terminate your account if you violate these Terms or misuse the Services.
- Upon termination, your right to use the Services will immediately end.
9. Disclaimers
- Encrivo provides Services on an “as-is” and “as-available” basis.
- We do not warrant that our Services will be error-free, secure, or meet your specific needs.
- Use of the Services is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, Encrivo and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.
11. Refund Policy
- We offer a 7-day money-back guarantee for new subscriptions.
- Refunds beyond this period are issued only in exceptional circumstances at our discretion.
12. Governing Law
These Terms are governed by and construed under the laws of the State of Delaware, USA, without regard to conflict of law principles.
13. Changes to Terms
We may update these Terms from time to time. The latest version will always be posted on our website with the “Effective Date.” Continued use of the Services constitutes acceptance of the revised Terms.
14. Contact Us
For any questions about these Terms, please contact us:
📧 Email: [email protected]
📞 Phone: +1 (302) 579-7365
📍 Address: 254 Chapman Rd, Ste 209, Newark, DE 19702, USA