Effective Date: 20 August 2025
Encrivo LLC (“Encrivo”, “we”, “our”, “us”) uses cookies and similar technologies to improve user experience, ensure secure operation, and analyze service performance. This Cookie & Data Processing Policy explains how we use these technologies and how your data is processed in connection with our Services.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use an app. They help us recognize your device, remember your preferences, and ensure smooth functionality.
We may also use similar technologies such as:
- Web beacons
- Pixels
- Local storage
2. Types of Cookies We Use
- Strictly Necessary Cookies – Required for essential site and app functions, such as login, account management, and payment processing.
- Performance & Analytics Cookies – Help us understand how users interact with our Services, improve performance, and troubleshoot issues.
- Functional Cookies – Remember your preferences (e.g., language, region, login session).
- Marketing Cookies (Minimal Use) – We may use limited cookies for remarketing or promotion, but we do not sell or share your data with advertisers.
3. Data Processing
Encrivo processes only the minimum data required to operate and improve our Services:
- Account Information: Email, subscription status, and payment confirmation.
- Device & Technical Information: OS, app version, crash logs, server load statistics (non-identifiable).
- Payment Data: Processed securely by third-party payment providers (e.g., Stripe, PayPal, App Stores).
- No Activity Logging: We do not track browsing history, DNS queries, or IP logs.
4. Third-Party Services
Some third-party providers may place cookies when you interact with our Services, such as:
- Payment processors (Stripe, PayPal, Google, Apple).
- Analytics tools (for app performance and error monitoring).
- Customer support systems (to manage service requests).
These providers act as data processors under GDPR, bound by confidentiality and security obligations.
5. Your Choices
You can control cookies through your browser or device settings:
- Block or delete cookies.
- Adjust privacy preferences.
- Opt-out of certain analytics and tracking tools.
Please note that disabling essential cookies may limit your ability to use some features of Encrivo.
6. GDPR & CCPA Compliance
- GDPR (EU/EEA users): You have the right to access, delete, or restrict processing of your personal data. You can also request data portability.
- CCPA (California users): We do not sell your personal data. You may request disclosure of the limited information we process about you.
Requests can be made by contacting us at [email protected].
7. Changes to This Policy
We may update this Cookie & Data Processing Policy from time to time to reflect changes in technology, regulations, or business practices. Updates will be published with a revised “Effective Date.”
8. Contact Us
If you have questions about cookies or data processing, please contact us:
📧 Email: [email protected]
📞 Phone: +1 (302) 579-7365
📍 Address: 254 Chapman Rd, Ste 209, Newark, DE 19702, USA